This privacy notice provides information on how Analog Way, and its potential subcontractors and partners, process your personal data. It applies in particular to the users of analogway.com and to Analog Way customers.
1. When are your data collected?
We may collect and store your data in the following cases:
- When you volontarily share your data via a form on our website or at an event.
- When you show interest in our products when in contact with our sales people or partners.
- When you are part of a sales process for a product or service supplied by Analog Way, so that the order and sales support can be processed.
- When you are part of a sales process for Analog Way.
- When you attend Analog Way training programs.
- When you contact Analog Way technical support.
2. Why are your data collected?
- To facilitate order processing as well as pre-sales and post-sales interactions.
- To better answer your commercial or technical information requests.
- To inform you about our latest news and product updates, and to invite you to training programs or events.
- To recommend you to our partners or customers when you are a certified operator.
3. What type of data are processed?
The following personal data may be processed by our marketing and sales departments: name, surname, company, professional function, professional email address, professional postal address, professional phone number, languages spoken.
In addition to these personal data, we may store the following commercial records: sales projects, purchases, accounting movements, commercial interactions and technical support operations as well as participation to our certification programs.
No personal sensitive data will be stored by the marketing and sales departments.
4. How long do we keep your data?
Personal data collected on the site will not be retained for longer than is necessary for its treatment ("Lemaire" French law for a numeric republic of October 7, 2016).
Personal data will be deleted/destroyed if no interaction has taken place between Analog Way and the customer in the last ten years.
Contact data of a prospect not involved in a commercial transaction and not responding to commercial solicitation are deleted after three years.
5. Who has access to your data?
Personal data collected via the website or a sales person is intented for Analog Way.
- Personal data collected via the contact on-line forms or by a person working for our marketing, sales or administrative department are intended for the ones in charge of the general, technical or sales information at Analog Way.
- Data collected may, in some cases, be communicated to our partners like distributors and consultants and to our subsidiaries. They will use these data only for a specific project defined by Analog Way. Your personal data may also be shared with the relevant authorities in case of legal procedure.
6. How can you control your data?
6.1 Personal data modification:
Each customer or prospect can send an email to the sales person in their region or at info@analogway.com to ask for the modification of their personal data. The message will be forwarded to the person in charge who will proceed to the modification in the legal maximum time-limit of one month.
6.2 Access to personal data:
Each customer or prospect can send an email to the sales person in their region or at info@analogway.com to request access to their personal data. The message will be forwarded to the person in charge who will send the personal data in the legal maximum time-limit of one month.
6.3 Managing registration to commercial and technical information:
Each customer or prospect can send an email to the sales person in their region or at info@analogway.com to manage their subscription to our information services. They can also manage their subscription via a link at the bottom of each commercial emailing. The request will then be forwarded to the person in charge of your CRM who will change the subscription criteria accordingly, in a legal maximum time-limit of one month.
6.4 Deletion of personal data:
Each customer or prospect can send an email to the sales person in their region or at info@analogway.com to ask for the deletion of their personal data. The message will be forwarded to the person in charge who will delete the data in the legal maximum time-limit of one month.
Note: This English translation is provided for your convenience. In the event of any inconsistencies, the French original text will prevail over the English translation.
Published on September 28, 2018